Sunday, October 15, 2017

It's A Small World

My Family and I were out to dinner while on vacation on the Outer Banks, in North Carolina.  It's one of our favorite places, called Food Dudes.  It's located basically in a strip mall and it is fantastic food, with a wonderful staff!

After we were seated at one of the tables by the front, we ordered and I noticed a minivan in the parking lot.  It had a green license plate, and it wasn't Colorado.  What are the odds that someone from Vermont was here in North Carolina?  I looked further at the plate and saw it had the red and white "header" delineating a first responder.  After squinting a little I was able to read it.  The lettering said, "Assistant Fire Chief Montpelier Vermont." It was the car belonging to the Quinn family, Shelley and Jim, and their children Aidan and Natalie - a family from Montpelier Public Schools.

Well, I thought, they're probably going into another store in this plaza.  And then Shelley walked into Food Dudes and put their name in for a table.

Well, I thought, they're probably going to be seated somewhere on the other side of the restaurant.  I'll stop over and say hi when we're getting ready to leave.  And then the table right next to us got up to leave.

The Quinns were sitting right next to us, and even so I didn't want to say anything right away.  But just when they were getting ready to place their order, I heard Natalie whisper to her mom: "Mommy, that guy over there looks like Dr. Ricca, and he sounds like Dr. Ricca, but it can't be Dr. Ricca because he's not wearing a tie!"

I introduced My Family to the Quinns and introduced the Quinns to My Family.  We chatted for a little while and then we each enjoyed our meals.  On our way out, the Quinns told us it was their first time in the Outer Banks, so we shared some of our favorite places, besides Food Dudes, and said good-bye.

It is a gift that I serve a single board in Montpelier Public Schools.  Because of that, I am able to spend a great deal of quality time in classrooms, offices and buildings in our district.  I'm proud that students know who I am and recognize me, even when I'm not wearing a tie!  One of the only things that makes me feel old these days, besides my eyesight, is hearing the grades that students are in.  Students that were in first grade when I began serving in MPS are now in seventh, and students that were in sixth grade when I began, are now seniors in high school!

I'm grateful to see smiling student faces when I'm not on campus, and I'm proud that Natalie, Aidan, Shelley, and Jim knew who I was when we bumped into each other more than 750 miles away from Montpelier!  Education is a human endeavor and is built on how we treat each other.  The trust between children and adults is critical to our success, no matter how far away from home we are.

Monday, October 9, 2017

I Buried My Mail App

This past August when My Family and I went on vacation, I wanted to be sure I disconnected from my work life.  I'm very good about protecting vacation and family time and while I'm always reachable by phone and text, I decided to do something to preserve my disconnection even further.  I turned off the notifications for my mail app and took the app off my dock, and hid it in one of my app folders on my iPhone.

My reasons were simple: I did not want that little red number to let me know what was waiting for me when I got back from my vacation.  Not only did I not want to see the number (which was way larger than 11) I did not want to even see the icon.  I planned to put it right back where it belonged when I got back from vacation.

There would be plenty of time to return the mail that accumulated when I was back in the office.  I wanted to ensure that I was being present to my family when I was on vacation.  I read recently that one of people's biggest regrets when the are nearing the end of their lives is that they worked too hard.  Trust me, I am all for hard work - and I am firm in my belief that family vacation is as critical, if not more.

When I returned to the office, I didn't move the app back to the dock where it has always been on my phone.  And I didn't turn the notifications back on.  Then adults returned for their first day, and the app was still hidden, without notifications.  Then students returned, and the app was still hidden.  This Tuesday will be the 27th day of school in MPS and the mail app is still hidden and the notifications are still turned off.

And I have been more present - in my office, in schools when visiting classrooms, in meetings, and with my family.  I have focused more on the human beings in front of me than those who are electronically connecting with me.  I have been present.

Instead of reaching for my phone to see how many messages have come through since I put it in my pocket, I'm using my phone to take pictures.  Instead of reaching for my phone to stay on top of my e-mail, I'm having better face-to-face conversations, letting the messages stay in my inbox.  Instead of looking at my phone, I'm looking at the people right in front of me.

The latest upgrade to iOS 11 includes a do not disturb app that automatically detects when you're driving and does not allow notifications to come through.  I appreciate that nothing comes through on my phone when I'm driving except phone calls, which I can answer hands-free.

Now, please know that I still do check my phone, I know where to find my mail app, and I still respond to mail on the go from time to time.  But I'm proud that I buried my mail app along with the notifications, it will not ever come of out of the folder it's hidden in and the notifications will permanently stay off.  Perhaps someday I'll have the courage to delete it completely.

Tuesday, October 3, 2017

Snow Day?

This past week, all Montpelier Public Schools' families, along with faculty & staff were treated to an unexpected message from me: No School - Snow Day!  Let me explain...

Last Monday, I was participating in a webinar to learn about the new features of the messaging system that we use in MPS.  The company has recently upgraded to a 2.0 version and among the new features is an app for use with iPhones.  As part of the webinar, I was learning how to utilize the app and send messages from my phone.  I mistakenly thought the process would be similar to the web based program.

When using the web, I would compose my e-mail message and then the shorter text message.  Once I clicked "Next" the following screen would have a pop-up window that has the 800 number to call and a PIN to enter before recording my own voice message.  The app is much more efficient.

When I composed a very brief e-mail and text message, I started to click "Next," thinking I would see a pop-up window on my phone, with the 800 number and a PIN.  Instead, I saw only one thing, a screen that said "Message Sent."

Frantically, I tried to cancel the message but it was too late.  I scrambled to compose a quick follow-up message sharing my mistake.  I then went around to each building to apologize to the teachers, but mostly to the women in our main offices who fielded many, many calls from parents unsure of what my text and e-mail messages meant.  Finally, I used the web based version to write a longer follow-up e-mail, a broader text message, and recorded a message explaining what happened.

When I stopped in to share with people what had actually happened, almost everyone laughed with me when I explained how this came to pass.  It was a very humanizing moment - I had no idea I would send out a fake message on one of the hottest days of the year.  And when I saw the words "Message Sent," I was as surprised and shockec as every single person who received my message last Monday.

The wonderful part of this mistake is that I got to embrace it during the week, since both Main Street Middle School and Union Elementary School had their Open Houses.  Several parents asked if there would be another snow day and every single one did it with a smile on their faces.  Yes, some were understandably concerned when the message first went out, and most knew that it had to be an accident.  As more than one parent told me in so many words, "No offense, but your messages to us are almost never that short."

What started out as an innocent practice exercise, turned into one of the biggest mistakes I've made since being appointed Superintendent of Schools in Montpelier Public Schools.  Let me tell you all about it!